Welcome To Greenguy89

The seldomly updated and (basically) SFW home of the original Greenguy (est 1996)

I Am NOT Happy With Citibank

Posted 2020-12-08

Here's a copy of the strongly worded letter I just mailed to Citibank:

December 8th, 2020

Attn: Citibank Customer Service Dept
RE: American Express

I've been a Citibank credit card holder since 1992.  I have (or I should say had) a Citibank Master Card & a Citibank American Express.  I recently received 2 new Citibank Master Cards in the mail.  After I activated them, I shredded the other Citibank Master Cards & seeing as these cards had a different number, I also updated my billing information at Paypal, Amazon, Netflix, Internet browser, doctor's offices & COUNTLESS other businesses that had that card number on file.  It took me almost 2 hours to do this.

Today I logged into citi.com to get my Master Card statement & noticed that the American Express card was no longer in my account.  In it's place was this new Citibank Master Card.  I also noticed that the Master Card that I shredded & cancelled everywhere was actually still active.  I tried to add my Citibank American Express card back to my account, but it said that account number no longer existed.  I then called your customer service department & was told that Citibank no longer has a partnership with American Express.

I do not believe that I was ever informed that Citibank would no longer be doing business with American Express & the letter that came with the new cards does NOT mention that they are replacements for the American Express cards (a copy of the letter is enclosed).

Also, at the end of my call to your customer service department, the woman I spoke to (Joan?) mentioned that I had not used my Citibank card in a little while & began a sales pitch about whatever promotion you're currently running.  At this pint I became livid, as I had to remind her that I haven't been using the one card because I SHREDDED IT & CHANGED ALL MY ACCOUNTS TO THE NEW CARD!

Having an American Express card meant that I could enjoy & use their special promotions, especially when it came to early access to concert tickets that a Citibank Master Card couldn't get me.

I guess I just wanted to say THANKS for causing me about 5 hours of unnecessary work changing around my billing info twice, as well as causing me to contact American Express to get a card from them.

Mark Jenkins

Share The Love!

Of Course I'm Green!

My Definitions On Urban Dictionary
Meaty Vag
Uncle Bob
Wrist Deep
Feel free to upvote them Thank You Kindly

Past Mindless Inane Posts
2020-12-08: I Am NOT Happy With Citibank...
2020-10-15: Tie-Dye With Bleach
2019-07-27: Amazon Prime Video Will No Longer Work On Sony Blu-Ray
2019-01-29: 2019 Blizzard Of Clods
2018-07-11: Why I Hate Home Depot And Will NEVER Shop There Again
2016-04-09: Play Daily Fantasy Sports In New York State
2016-02-21: Greenguy's Interesting To Him Celeb News Added
2016-02-03: The Kardashian Effect On The People vs O.J. Simpson: American Crime Story
2015-12-07: Which Faux Fur Novelty Buffalo/Bison Hat Is Better?
2015-11-10: Protect Daily Fantasy Sports In New York
2015-08-15: Team Glenn & Ryan T-Shirts For Buffalo's Out Of The Darkness Walk
2015-08-15: NFL and NHL TeenyMates For Sale
2015-08-15: Opie & Anthony T-Shirts For Sale
2015-08-04: My Favorite Bands or Musicians By Decade
2015-08-02: Join Our Team For Buffalo's Out Of The Darkness Walk
2015-07-21: One Direction Buffalo Tix For Sale At Cost
2015-07-05: NFL & NHL TeenyMates For Sale
2015-06-23: 10% Off Fantasy Football Draft Boards and Kits!
2015-06-18: I've Got Some (basically) New Crap On eBay
2015-06-17: Surround Sound Speaker Options
2015-06-12: NBC's Aquarius Is The Future Of Binge Watching...
2015-06-10: My Review Of The Doc "Hot Girls Wanted"
2015-06-09: If You Shop At Amazon & Don't Have Prime...
2015-06-06: My O & A T-Shirt Is A Hit!
2015-06-05: The Start Of Nothing Big...

Back To The Greenguy89.com Homepage
Merry St Patricks Day

There's no p0rn here - it's here ;-)
Lil Greenie Greenguy89.com is © Greenguy Marketing Inc 1996-2024
My eBay